Meeting/Event Information

PDM - Inventory Accuracy Matters in an Omni-Channel World

April 26, 2018
6:30 PM - 8:00 PM

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APICS Chapter Office - Conference Centre
1370 Don Mills Road
Toronto, ON M3B 3N7

Inventory Accuracy Matters in an Omni-Channel World

Perfectly accurate inventory recordsare increasingly more important as omni-channel retailers rush to increase the availability of their inventory across both their traditional retail channels and theinternet.

The challenges resulting from inventory inaccuracy can be: out-of-stocks, shortages, overstocks, obsolescence, expediting, premium freight, over time, poor customer service and lost sales.

For over four decades there has been an abundance of books, articles, seminars and social media stuff about inventory accuracy and its go to solution – cycle counting. Today, APICs “Principles and Practices of Inventory Accuracy” seminar is in full swing.

Omni-channel supply chain management, last mile logistics, the Amazon effect and machine learning technology makes it imperative that we have perfect inventory accuracy at every echelon of the supply chain.

In this presentation Dennis Lord will review the traditional steps to achieving record accuracy and discuss the challenges for achieving perfect inventory accuracy in an omni-channel world.


Dennis Lord provides inventory management education and advice to clients to lower their inventories and costs while increasing customer service. He is very good at this because of his more than 35 years of practical experience working in manufacturing, distribution, and spare parts, first as a practitioner then as an independent consultant.

In North America, Dennis’ practical experience includes key consulting roles with major corporations in the food, pharmaceutical, automotive, aerospace, packaging, high-tech manufacturing and distribution sectors.

Internationally, Dennis has worked in the United Kingdom, Romania, Hungary and Malaysia. In the Caribbean, He has delivered public and private seminars in Barbados, Guyana, Trinidad & Tobago, St. Lucia, and Saint Martin for the manufacturing, energy, water and electricity sectors, and hotel industry.

Dennis is a business advisor with The Business Development Bank of Canada (BDC), and volunteer advisor with The Canadian Executive Service Organization (CESO).

Certification of Maintenance: 1.5 points

6:30 - 6:45 Registration and Networking
6:45 - 8:00 Presentation


$20.00 APICS Toronto Chapter Members (+13% HST)

$30.00 Non Members or Guests (+13% HST)