Meeting/Event Information

Virtual PDM - Innovation and Technology

November 11, 2020
12:00 PM - 1:00 PM

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Virtual via Zoom


Presentation Outline

The challenges that have unfolded over the course of 2020 have made a significant impact on supply chains. We’ve all scrambled to adapt to the “new normal,” quickly identifying our gaps and developing short-term tactical solutions; but now that we’ve pinpointed these gaps, we must start building long-term strategies.

The mass move to e-commerce fulfillment, surges in customer demand, safety precautions, and labour shortages are issues that will continue past this phase of disaster recovery and are at top of mind in every business.

In this session, using real-world examples in retail supply chain, industry expert, Alex Dale, will discuss the current state of warehousing and distribution centre fulfillment as well as the technology and innovation used to address what is happening in this “new normal,” while also preparing for the future.

Alex Dale, Global Retail Solution Consultant, Dematic

Alex is involved in the commercialization of new solutions at Dematic. With 15+ years in the grocery industry, and recently rolling out a national e-commerce program and developing a combined growth plus Micro-Fulfillment strategy, he serves as the “Voice of the Customer.”

Using his expertise, Alex is constantly challenging Dematic to respond to the ever-changing market needs in order to create customer advocates. This ensures that Dematic customers have a thorough understanding of the many ways Micro-Fulfillment can provide a seamless online and instore experience for consumers.

Alex is currently hosting virtual sessions spanning North America and European audiences, sharing the benefits of Dematic’s ability to power the future of commerce. Alex’s consumer-driven mindset ensures he is hyper-focused on developing Micro-fulfillment solutions that not only improve top-line Operational Metrics, but also enhance the end Customer Experience.

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12:00 - 1:00 Presentation